Migrant Helpline

Here at Migrant Help, we exist to protect people affected by displacement and exploitation, helping them thrive as individuals and recover from their trauma. We support those most in need and least likely to find support elsewhere, whilst aiming to bridge community gaps and bring services and support together.

Our core services include:

Asylum Support

Those seeking asylum in the UK can come to us to seek help with applying for accommodation and financial support, to report issues with asylum accommodation, and any other advice needed during their asylum journey. We also provide support during the post-decision period, whether the decision has been positive or negative.

Victims of Slavery and Human Trafficking Support

We provide specialist support and accommodation to victims of human trafficking and modern slavery, and their dependants. Our dedicated casework teams provide safe accommodation, develop support plans and facilitate access to key services in order to empower clients as they recover from trauma. Our aim is to reduce the risk of re-trafficking and help the survivors to move onto a positive new chapter in their lives.

Refugee Resettlement

In September 2015, the Government committed to bringing 20,000 vulnerable Syrian refugees into the UK under the SVPR scheme by 2020. We work alongside local authorities in East Kent to assist refugees resettled in the area. We support the individuals and families as they settle into their new communities, helping them to cope with trauma with the help of specialist services, learn English and access healthcare, education, employment opportunities and other key services.

EU Settlement Scheme

EU citizens living in the country must apply for settled or pre-settled status to guarantee their rights after the UK leaves the European Union. We are committed to advising and supporting vulnerable people in this process, including those who are part of Gypsy, traveller or Roma communities, homeless, elderly, disabled, adults who have left care or victims of domestic abuse, modern slavery or human trafficking.

Clear Voice Interpreting Services

Clear Voice offers high-quality interpreting and translation services throughout the UK and is the only social enterprise service of its kind. All of Clear Voice’s profits are donated back to Migrant Help to support our work.  

Fortunate enough to find ourselves in a unique position to help, we also strive to influence positive change to policy and practice, as well as demonstrate the value that migrants bring to the UK in order to address the rising hostility from some parts of the population.

We believe that everyone deserves to be safe, respected and treated equally, and we strive to ensure this through committed partnerships, innovation and excellence