Your rents and charges pay for the services you receive such as the repairs to your home and improvements and the maintenance of communal areas of estates. Rent free weeks are normally the Christmas week in December and the last week of March. For further information…
Telephone:
01582 546620
E-mail:
housing.income@luton.gov.uk
Website:
Council rents and charges
If you are a Luton Borough council tenant you can report a repair in a number of ways: By calling 0800 0147 333 (Mon-Fri 8am – 8pm only) Emergency repairs: If you need to report an emergency repair outside of these hours (including at weekends…
Telephone:
0800 014 7333 (Mon-Fri 8am – 8pm only)
E-mail:
Housing.Repairs@luton.gov.uk
Website:
Council home repairs
If you have a disability that makes living in your property difficult, there is assistance you can receive from us to make your situation easier. There is a range of adaptations that can be made, depending on your individual needs. Examples include: improving wheelchair access…
Telephone:
01582 547659
01582 547660
E-mail:
accessandassessment@luton.gov.uk
Website:
Home Adaptations information
The legal definition of a House in Multiple Occupation is quite complex, but as a guide it is a building, or part of a building, such as a flat, which is either: occupied by more than one household and where more than one household shares…
Telephone:
01582 547222
E-mail:
HMO.Hotline@luton.gov.uk
Website:
Houses of Multiple Occupation
Our Housing Development and Enabling Team works with the Homes and Communities Agency (HCA) and housing associations to develop new affordable homes each year. In addition, we are also responsible for negotiating new affordable homes through the planning system. The role of the Housing Development…
Telephone:
01582 546691
E-mail:
DevelopmentEnabling@luton.gov.uk
Website:
Affordable housing development
Aldwyck offers a range of housing to suit most requirements. We offer affordable homes to rent or buy a well regarded care home and a number of supported living schemes across Hertfordshire and Bedfordshire, accommodation and support services for young people in housing need and…
Telephone:
0300 500 6262
E-mail:
info@aldwyck.co.uk
Website:
Alwyck Housing Group
We provide advice for homeowners, landlords and private tenants including: Information on evictions, Rubbish on private land, Adapting your home if you have a disability, Help available if your landlord won’t make repairs, Problems with drains, Grants and funds available for repairs. Help with home…
Telephone:
01582 547222
E-mail:
psechousing@luton.gov.uk
Website:
Private Sector Housing
The websites of all government departments and many other agencies and public bodies are being merged into GOV.UK. Here you can see all policies, announcements, publications, statistics and consultations and you can find information on a number of subjects including; Benefits, including a benefits calulator…
Website:
www.gov.uk
Luton's Community Safety Partnership, known as soLUTiONs, is a partnership of organisations that work together to tackle crime and anti-social behaviour in the town. soLUTiONs is Luton's Community Safety Partnership. Formerly known as the Crime and Disorder Reduction Partnership, soLUTiONs acts as an umbrella under…
At Luton Mediation the mediators are local people who have been recruited as volunteers. They have a capacity to take up a neutral position and see both sides of a dispute, often in the case of neighbours. The idea of mediation is not to impose solutions…
Telephone:
01582 411822
E-mail:
info@lutonmediation.co.uk
Website:
Luton Mediation

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