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How do I create a listing for my organisation?

Listing your services or activities on Luton Directory and Local Offer is a great way to tell the Luton community about what you do and what you can offer.

  • We welcome submissions from local providers and organisations, and we include information about any clubs, activities, advice and support services which help Luton people lead active, healthy and fulfilling lives.
  • We list information on Ofsted registered childcare providers – if they have given their permission to be included in the Directory. This information is a combination supplied by both the childcare provider and Ofsted.
  • Information also comes into the directory from CQC system, and is kept up to date from that source.

Check our categories and, if your service or activity is right for the directory, create an account to add your organisation. 

Creating an account gives you access to securely add and update records that you submit to this website.  Changes and additions submitted will be checked by our team before appearing live on the site to other users. We aim to process new updates as quickly as possible (within a few days of submission).

Once we’ve approved your application, you can login and add your information to the directory.

How do I add my organisation to the Local Offer?

Please follow the steps below for all types of records – whether you are advertising a service, an event, a charity, or a company, all records follow the same setup process.

Step 1

On any page, select 'Sign In/Register' under the Sign In box select the 'New user?Register' link.

Step 2

Enter all your relevant details into the boxes and click 'create account'

Step 3

You will be sent an email containing a 6-digit code to activate your account – once you have received it, copy it into the box and click 'Activate account'.

click 'Activate account'.

Step 4

If you have entered your code correctly you will be asked to sign in with your email address and password that you selected previously. Once you have entered your details, click 'Sign In'

Step 5

Once you have been logged in successfully, click on 'Provider Updates'.

Step 6

Click on 'Create a new directory record'

Step 7

Fill in all of the relevant details and then click 'Save Record'

Step 8

Your record will then be sent for approval by the Family Services Directory team. If you wish to create another record under your account, you can do so by selecting 'Create a new directory record'.

Step 9

Once your record has been approved, you will be able to return to this page and either update, view or delete your record. 

Once you have completed this final step, you will be able to update your record whenever you want, and any changes made will be sent for approval.

If you have any questions, please contact Luton Family Information Service on telephone number 01582 548888 or email

How do I let you know that information is wrong?

You can let us know that information is incorrect by using the 'Is this information correct?' link on the right of the page.

You can also use our feedback form to let us know about things you think are missing,  recommend providers or make suggestions to improve services further.

I need some help with my listing who do I contact?

If you have any questions, please contact Luton Family Information Service on telephone number 01582 548888 or email