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How do I create a record?

Please follow the steps below for all types of records – whether you are advertising a service, an event, a charity, or a company, all records follow the same setup process.


Step 1

On any page, select 'Sign In/Register' under the Sign In box select the 'New user?Register' link.


Step 2

Enter all your relevant details into the boxes and click 'create account'


Step 3

You will be sent an email containing a 6-digit code to activate your account – once you have received it, copy it into the box and click 'Activate account'.

click 'Activate account'.


Step 4

If you have entered your code correctly you will be asked to sign in with your email address and password that you selected previously. Once you have entered your details, click 'Sign In'


Step 5

Once you have been logged in successfully, click on 'Provider Updates'.


Step 6

Click on 'Create a new directory record'


Step 7

Fill in all of the relevant details and then click 'Save Record'


Step 8

Your record will then be sent for approval by the Family Services Directory team. If you wish to create another record under your account, you can do so by selecting 'Create a new directory record'.


Step 9

Once your record has been approved, you will be able to return to this page and either update, view or delete your record. 


Once you have completed this final step, you will be able to update your record whenever you want, and any changes made will be sent for approval.

If you have any questions, please contact Luton Family Information Service on telephone number 01582 548888 or email fis@luton.gov.uk